Shipping policy

Welcome to FreshWear! We aim to deliver your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1–2 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery across South Africa: 3–7 business days
• Delivery times may vary slightly depending on your location.

Order Tracking

Once your order has been dispatched, you'll receive a tracking number via email or SMS so you can monitor your shipment.

Delivery Delays

While we work with trusted courier partners, unexpected delays due to weather, holidays, or courier issues may occasionally occur. We appreciate your patience should this happen.

Incorrect Address

Please ensure your shipping address is accurate before completing your purchase. FreshWear cannot be held responsible for delays or additional charges caused by incorrect address details.